Key Performance Indicators in Highway Design and Construction Journal Article uri icon

Overview

abstract

  • AASHTO has expressed the need for formalized and effective performance-based management in highway projects. Performance measures and key performance indicators (KPIs) are widely used by international highway agencies to manage performance in public–private partnership contracts, with great success. Performance measures have been used by a number of U.S. state departments of transportation (DOTs) to manage highway agency performance, but the use of formalized KPIs is limited. This research presents information from four detailed design–build (DB) case studies. The case studies were selected from DOTs with mature performance management systems to determine how contractor performance is managed during design and construction. The research found that although performance measures were used in the majority of the case studies, formal KPIs were not. This paper provides a description of practices for managing performance during design and construction and how the current practices and DB requests for proposal offer state DOTs the opportunity to implement KPIs effectively. The results include examples from each case study revealing how the opportunities for design and construction KPIs are aligned with higher agency-level performance measures. The findings and these relationships were determined for six different performance areas common to design and construction: (a) cost and schedule monitoring, (b) quality monitoring, (c) safety management, (d) public information management, (e) environmental stewardship, and (f) traffic reliability during construction. Results of this study may assist agencies and researchers in developing a more standard form of performance management.

publication date

  • January 1, 2011

has restriction

  • closed

Date in CU Experts

  • March 23, 2014 9:02 AM

Full Author List

  • Molenaar KR; Navarro D

author count

  • 2

Other Profiles

International Standard Serial Number (ISSN)

  • 0361-1981

Electronic International Standard Serial Number (EISSN)

  • 2169-4052

Additional Document Info

start page

  • 51

end page

  • 58

volume

  • 2228

issue

  • 1