CRM in Call Centres: The Logic of Practice.
Conference Proceeding
Overview
publication date
- January 1, 2003
Date in CU Experts
- October 21, 2013 2:57 AM
Full Author List
- Richardson HJ
Full Editor List
- Korpela M; Montealegre R; Poulymenakou A
author count
- 1
Other Profiles
International Standard Book Number (ISBN) 10
- 1-4020-7488-3
Additional Document Info
start page
- 69
end page
- 83
volume
- 254